At Hermes, a Sales and Service Specialist excels in customer service to all clients.
Understand the strategy for your associated product category.
Be a true ambassador of the house and a role model in the store.
Support and guide Sales Assistant and Sales and Service Ambassadors in store with complex sales.
Hold an established, loyal client base which is continuously developed.
Demonstrate the core values, culture and show appreciation of the house.
Sales & Service
* Contribution to turnover of store through active selling.
* Demonstrate warmth and patience in all dealings with our customers, always displaying a 'can-do' attitude.
* Develop your knowledge of the after sales support processes.
* Be proactive yourself in familiarising yourself with merchandise to enhance product knowledge and be confident in selling all metiers.
* Be aware of commercial objectives, particularly around your metie...