Be the First Impression. Create the Lasting Memory.

At Fortnum & Mason, our Ground Floor is where the magic begins—and our Sales Associates are its storytellers. From the moment guests’ step through our iconic Piccadilly doors, they’re welcomed into a world of elegance, heritage, and exceptional service. Our Ground Floor Sales Associates team delivers more than just retail; they create unforgettable experiences.

Join us in creating experiences that are as extraordinary as our brand.

Please note: This is a part‑time role of 15 hours per week, mainly at weekends (Saturday and Sunday), with some flexibility for weekday shifts when needed. Working across varying shift times with early morning and late nights when needed.

Why Work For Us:

• Competitive hourly rate + paid overtime
• Discretionary annual bonus (up to 5% of salary)*
• Up to 40% store and restaurant discounts*
• Subsidised staff restaurant...