Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards the achievement of Group targets.
• Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments and carry out sales call visits where necessary, prospecting and early engagement with new to bank customers.
• Cross‑sell other retail banking products such as ASB, PF, credit cards, etc.

Customer Service

• Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure compliance with the policies and procedures set by the Bank.
• Protect the image and brand of the Bank.

Operations

• Ensure that the physical premise is well maintained in line with the quality and standards set by the Bank.