Overview

About the job: Sales Coordinator — JAFZA, Dubai, UAE, Office-based

Job purpose

Provide day-to-day sales administration and customer support for the Middle East region. Ensure accurate order processing, smooth coordination between sales, operations, logistics and head office, and high levels of client satisfaction.

Key responsibilities

• Order management
  • Receive, verify and confirm purchase orders from regional customers.
  • Enter/maintain orders in ERP and ensure documentation (POs, packing lists, invoices) is complete and accurate.
  • Follow up with operations, warehouse and logistics to confirm product availability, packing and timely dispatch.
• Customer support & communication
  • Act as first point of contact for assigned accounts (Iraq, Syria, Jordan), respond to inquiries, provide product information and resolve routine issues.
  • Follow up on quotati...