Reporting: Key Account Manager

Location: Westlake Please note that the location of this role may move from Westlake to the northern suburbs of Cape Town in 2027.

Cape Herb & Spice has grown from entrepreneurial roots into a global FMCG player, employing over 500 people and operating across 3 sites in Cape Town. Centred around innovation and quality, Cape Herb & Spice gives any candidate a great opportunity to gain extensive international experience and build an exciting career.

Role Objective

To support the Key Account Manager and oversee seamless execution of customer orders.

Key Functional Areas Customer communication Internal liaison Administrational support Responsibilities Oversee loading of orders (or assist loading when necessary) and order confirmation process Assist with BOM sign-off and new product readiness Drive sales order through the supply chain and keep customer informed Assist KAM with internal departmental liaison Ensure resolution of shorta...