Purpose

Lead, manage, and develop the sales team within a high-volume inbound sales environment to maximise revenue, conversion, and overall commercial performance. The role is responsible for driving daily execution, embedding high standards of sales behaviour, and building a high-performance, engaged sales culture focused on accountability, coaching, and continuous improvement to consistently deliver strong results.

Location: Poole Site, BH12

Salary: £40,000 basic + £10,000 annual performance bonus

Working Hours: 37.5 per week – Monday to Friday

Employment Type: Permanent – Full-time

Key Responsibilities

• Own daily sales performance across phone, email, and marketplace channels, ensuring targets are met and exceeded
• Manage, coach, and develop Sales Advisors to improve conversion, average order value, and warranty attachment
• Set clear expectations on sales behaviours, call quality, and commercia...