Job Title: Sales Director - BPO / Call center

Location: Thane

Years of Exp: 8+ years

We are seeking a highly strategic and motivated Sales Manager (Call Center) with regional

expertise to establish and successfully grow our call center operations in Mumbai, India.

We create and sell beauty-related and pharmaceutical products through our ecommerce platforms.

Responsibilities:

Managing the daily operation of the call center to meet sales targets and in line with the Company's objectives and strategies:

• Develop procedures and policies for the sales team to ensure target achievement.
• Set key performance indicators (KPIs) for the team to meet sales targets.
• Create effective call scripts and sales promotions to attract and engage customers.
• Analyze sales data to improve processes, ensure proper resource allocation, and maximize efficiency and custome...