Company Overview At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non‑discriminatory and provide a fair, performance‑based work culture that is diverse, inclusive and collaborative.
Responsibilities - Ensure sales processes and policies are compliant with audit requirements by obtaining respective authorities’ clearance before roll‑out.
- Design and execute efficient processes for the Business Segment that touch other divisions such as SME Hotline 1606, Corporate Mobile Support, Networks and Technical helpdesk teams.
- Institute a Process Knowledge database for the Business Segment and maintain real‑time information for sales and support team reference.
- Manage day‑to‑day operational concerns from stakeholders including Cr...