KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Anantara team members always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this position are:

• Handles all guest inquiries.
• Conducts guest entertainment when required.
• Attends departmental communication meetings and training sessions and operates in line with the instructions received.
• Prepares and execute sales objectives and action plans.
• Applies the sales administration guidelines.
• Is constantly updated on the economic and competitive conditions.
• Ensures guest satisfaction during functions
• Entertains guests in the hotel/conduct site inspections.
• Basic knowledge and good use of standard computer programs
• As directed participate in promotional events within the hotel the industry...