Generate and maintain a portfolio of trading + prospective customers (targets to define upon start)
Maintain an active opportunity pipeline to meet and exceed targets, and ensure it is entered into the system
Ensure accurate and timely entries and maintenance of high-quality information on the Customer Relationship Management (CRM) systems
Have a clear understanding and knowledge of DHL products and services
Be aware of market developments and competition
Make competitive proposals to customers and convert them in favor of DHL. Wins, retains, and develops medium-sized Business Customers (Gross Profit of EUR10K-150K) per annum
Build rapport and trust with customers by being informed about customers’ business and the market. Assesses the type and size of customer needs
Collect relevant customer information for the Request for Information (RFI)/ Request for Proposal (RFP)/...
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