Organization

Hyatt Place Kuala Lumpur Bukit Jalil

Summary

Administration

Responsibilities – Administration

• Ensures that an efficient and accurate filing system, both manually as well as electronically, is maintained at all times.
• Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
• Establishes an efficient trace File to ensure that all business booked is properly tracked.
• Assists in consolidating and preparing Sales reports.

Responsibilities – Customer Service

• Assists with Host duties as requested and required due to operational needs.
• Entertains and conducts hotel inspections to clients whenever required.
• Establishes and maintains strong relationships with the established clientele.
• Liaises and works closely with the Guest Services Department ensuring guests' requests and expectations are being met. <...