Proactively identify and engage potential customers through cold calling, outbound sales activities, referrals, and other business development initiatives to expand the company's customer base.
Handle sales enquiries received through various communication channels, including WhatsApp, telephone calls, emails, and online platforms, ensuring timely and professional responses.
Understand customers' service requirements and recommend suitable company services based on their needs.
Prepare accurate quotations according to operational requirements, site information, scope of works, and pricing guidelines.
Follow up consistently on quotations, negotiate where appropriate, and convert enquiries into confirmed sales orders.
Create and maintain customer records, quotations, sales orders, and related documentation in the company's administration system.
Coordinate service appointments, job scheduling, and technic...
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