Operations Supervisor – Call Center

Campaign: Sales/Appointment Scheduling for party events!

Location: On-site.

Address: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.

Role Overview

The Supervisor oversees day-to-day management of a group of sales/appointment setters, ensuring overall campaign performance, client expectations, and operational excellence are achieved.

Responsibilities

• Event & Group Sales: Selling party and corporate events, and group outings.
• Membership Sales: Promotion and closing of recurring membership packages.
• Drive overall campaign performance and delivery
• Analyze campaign metrics, trends,...