Responsibilities

• Provide excellent customer service to members of AAP and other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.


• Maintain relationships with current customers by providing them with product information and promotional offers.


• Adhere to and meet set schedules, deadlines and quotas.


• Accurately and efficiently encode all data; confirm that entered data accurately aligns with original documentation/requirements.


• Perform administrative tasks such as greeting clients, answering phones, and scheduling appointments.


• Coordinate with other departments to ensure smooth operations.


• Perform any other office tasks as assigned by the AAP Main Membership Manager.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course).

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