Key Responsibilities:
Sales Leadership & Client Development
* Lead and inspire the sales team to achieve and exceed individual and team sales targets.
* Guide and support the sales team, ensuring skill development in selling techniques, product knowledge, and customer relationship management.
* Support the Manager in delivering energetic and impactful morning to maintain communication and share key updates.
* Ensure the highest standard of customer service and client experience.
* Build and nurture long-term client relationships, develop VIP clients, and attract new customers.
* Support clienteling initiatives to maximize sales opportunities.
* Handle client enquiries, concerns, and complaints professionally, ensuring effective resolution.
* Ensure professional grooming standards and adherence to brand presentation guidelines.
Operations & Floor Mana...