Be a Leader to motivate and guide team members in becoming true Shilla Ambassadors
Assist Retail Manager / Senior Retail Manager on recruitment needs
Drive sales and work on sales initiatives to maximize sales potentials to achieve sales targets
Handle all employee disciplinary matters, provide counselling and enforce disciplinary actions
Ensure compliance of SOPs of selling standards, customer service quality and attitudes, grooming matters and adherence to all established operational policies and procedures
Handle rostering and manpower planning
Sales Reports and Targets
Prepare all required sales reports and forecasting for assigned terminal
Customer Service
Work closely with Customer Service Team to manage and resolve customer-related feedback
Store Management
Conduct stock take exercises, monitor stoc...
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