Maternity Cover - Sales Support (6 months)
£28,000 | Mon-Fri 08:00-16:30- Henstridge/ Templecombe

My client is a dynamic and ambitious manufacturing company and is considered one of the most technically proficient firms operating in this market. The key to their success within this fast-moving environment is outstanding technical expertise within the sales and production teams, coupled with a high level of customer service.

The role
This position includes all aspects of sales order administration as well as customer care, support and service, and full support for out-of-office sales staff. This position is 100% office based.

Key responsibilities (approx. workload split)

Order processing & amends - 30%

Customer enquiries (phone, web forms & emails) - 15%

MSDS requests & checks - 15%

Customer portal administration - 6%

Sample requests - 6%

Transport control - 6%

Case files (complaint processing) - 6%<...