Responsibilities

• Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.
• Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing in accordance with established business rules.
• Effectively communicate with internal customers (i.e. Sales, Credit and Collection, Customer Service, Billing and Invoicing Accounts Receivable, etc.) fostering collaborative relationships among different teams.
• Maintain existing reports and deliver simple reports based on the requirements of the federal government segment.
• Familiarity with basic functions for MS Word and MS Excel (formatting, formulas, pivot, shortcuts) and MS Access.
• Translate strategic p...