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The primary purpose of this position, also known as Fulfillment Associate is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for LexisNexis products and providing professional communication with internal and external customers
Accountabilities:
Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules
Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams
Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request
Support operation processes relat...