Enhance customer satisfaction as a Sales Support Customer Service Representative at HJC in London, ON. Deliver stellar service and process sales via various communication channels including email and phone.
The Sales Support Customer Service role at HJC emphasizes the importance of exceptional customer interaction and sales lead generation. You will handle order processing, communication with vendors, and customer follow-ups effectively. Your role is vital to nurturing established relationships and closing new sales.
Key Responsibilities:
• Respond to customer queries via phone, email, and in-person
• Research product assortment and provide tailored recommendations
• Enter and manage sales orders from a variety of customer sources
• Retain and expand the current customer base while cultivating new prospects
• Follow up with vendors on order statuses and delivery information
Requirements:
• Grade 12 diploma or equivalent education mandatory
• 1+ years of cu...