Position Overview
Be the Brand’s Voice. Support Customers. Drive Revenue.
TalentPop App is looking for a results‑driven Sales Support Rep – Email & Chat who can deliver world‑class written support while identifying revenue opportunities through upselling, cross‑selling, and retention.
This is a fully remote, non‑voice position focused entirely on professional written communication. If you enjoy solving customer concerns and naturally identifying sales opportunities within conversations, this role is for you.
Recruitment Process
IMMEDIATE ACTION REQUIRED: APPLICATION FAST‑TRACK
To ensure your application is reviewed by the Recruitment Team, you must follow these steps exactly. Applications that do not follow these instructions will not be reviewed.
When selecting the position during your application, choose “Brand Concierge”.
Enter the application code BCS in the required field.
Your Responsibilities
Customer Support & Retention
Handle customer inquiries via email ...