As a Sales Support Specialist you will be responsible for facilitating and building strong customer relationships through providing continuous high-quality service and support.

Responsibilities

• Maintain positive working relationships with external customers and all inter-working departments and personnel.
• Provide excellent customer service with the intention of building and maintaining customer relationships through fast and accurate processing of requests.
• Respond promptly, professionally, and with appropriate detail to customer inquiries pertaining to order information/status, product availability, and/or the plan of action as approved by management to support customer requirements and on‑time delivery throughout the day.
• Process, monitor, and release incoming orders, and manage internal communication for pending orders to ensure on‑time delivery to meet customer expectations (daily).
• Prioritize orders based on urg...