Process incoming orders received by phone, email or platforms, including arranging shipments, handling customer service issues, and updating records.
Track inventory levels to ensure that orders are filled accurately and efficiently.
Process requests for rush orders and review pending orders and customer requests to ensure customer satisfaction.
Manage customer accounts, follow up with customers for administrative purposes, and provide troubleshooting assistance for orders, payment statuses, and other problems.
Monitor online platforms in the region by keeping track of pricing, assortment and competition.
Inspect and diagnose problems of returned goods and figure out the best way to fix or replace them in collaboration with the te...
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