Job Description

Job Title: Sales Support Supervisor (B2B)

On-site - Pasig, Full-time

The Sales Support Supervisor (B2B) is responsible for overseeing the sales support function to ensure accurate, timely, and efficient processing of all B2B customer orders. This role leads the sales support team, strengthens coordination between Sales, Warehouse, and Admin, and ensures high service levels for business clients. The position plays a critical role in scaling operations by improving processes, minimizing errors, and ensuring on-time order fulfillment.

Key Responsibilities

• Supervise and manage the daily activities of the Sales Support team.
• Set clear performance expectations and monitor team KPIs.
• Train, coach, and develop team members to improve accuracy and efficiency.
• Conduct regular performance reviews and provide feedback.
• Ensure all B2B orders are processed accurately and within agreed time...