We are looking for an experienced and performance-driven Team Lead to lead our Portuguese-language sales team. Our most profitable and strategically important market. This is a hands-on leadership role where you'll take full ownership of your team's commercial performance, coach agents to success, and drive continuous improvement through data, accountability, and daily performance management.

You will lead a team of up to 15 Sales Agents focused on customer conversion, deposits, and retention-driven sales activities.

Key Responsibilities

• Own your team's commercial performance, including conversion rate, deposit volume, answer rate, success-to-deposit, and time-to-deposit
• Monitor daily performance dashboards, identify trends, and implement corrective actions quickly
• Coach and develop team members through regular 1:1 meetings, feedback sessions, QA reviews, and live sales coaching
• Lead onboarding for new agents...