The Sales Trainer is responsible for designing, facilitating, and evaluating training programs that develop high-performing sales representatives. The role focuses on onboarding, product knowledge, sales methodologies, customer engagement, coaching, certification, and continuous performance improvement while ensuring alignment with client expectations and operational KPIs.

Responsibilities

• Facilitate New Hire, Product, Process, Refresher, Upskilling, and Cross-Skilling training.
• Deliver instructor-led classroom and virtual training sessions.
• Ensure training is engaging, interactive, and aligned with adult learning principles.
• Deliver training on consultative selling, objection handling, negotiation, closing techniques, customer relationship management, and upselling/cross-selling.
• Build confidence through practical application and role-playing exercises.
• Train employees on products, services...