Description
We are seeking a Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions.



+ Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.

+ Administer and configure Sales Cloud and Service Cloud, including portals, dashboards, and bots.

+ Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.

+ Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.

+ Create and optimize Reports and Dashboards to support business insights.

+ Design and implement Sales...