A **Salesforce Administrator** solves business problems by customizing the Salesforce Platform.
They build, configure, and automate technology solutions to deliver business value.
Salesforce Administrators work with stakeholders to define system requirements and customize the platform.
**Responsibilities**:
- Ensuring optimal performance of Salesforce systems and products
- Maintain the platform
- Make it as easy as possible for users of any technical level to use Salesforce
- Stay current on the platform's new tools, capabilities, and updates
- Upgrading and configuring Salesforce systems for optimized integration
- Managing Salesforce roles, profiles, sharing rules, workflows and groups
- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
- Resolve user support tickets
- Identify and gather requirements from users and stakeholders
- Support tea...