Description

**Title: Salesforce Business Analyst**

**The Work:** ICF seeks an experienced Salesforce Business Analyst to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology.

**Job Location:** Must be able to travel onsite to Martinsburg, West Virginia

**What You Will Do:**

+ Engage with DHS stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution.
+ Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce’s Government Cloud Platform.
+ Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder...