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Salesforce CRM Business Systems Analyst

Company

MCD McKesson Canada Corporation / La Corporation McKesson Canada

Location

Mississauga, Ontario

Posted

July 09, 2026

Position Overview

Salesforce CRM Business Systems Analyst

Summary

We are seeking a Salesforce Business Systems Analyst to support the delivery of CRM solutions across Sales Cloud and Service Cloud. This role is responsible for eliciting, analyzing, and translating business requirements into scalable technology solutions, ensuring alignment with business objectives and enabling efficient, high-quality delivery of CRM capabilities.

What You’ll Do

  • Elicit, analyze, and document business requirements for Salesforce Sales Cloud and Service Cloud initiatives
  • Translate business needs into detailed functional and technical specifications for development teams
  • Collaborate with business stakeholders, product owners, and IT teams to define solution scope and requirements
  • Facilitate requirements workshops, user story development, and backlog refinement
  • Support solution design by working closely ...

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