Role & Responsibilities

• Lead the architecture, design, and implementation of the Salesforce Health Cloud platform for patient services.
• Define architectures for large-scale Patient Support Programs, including journeys, case management, and engagement workflows.
• Ensure alignment with enterprise architecture strategy and governance standards.
• Translate business and technical requirements into robust architectural blueprints.
• Strategize and implement integrations with partner services (e.g., Benefits Verification, Co-Pay).
• Guide teams of specialized professionals to successfully deliver complex projects in the patient services domain.
• Oversee implementations and integrations involving Salesforce Health Cloud, Snowflake, Informatica, AWS S3, Python, and related technologies.
• Collaborate with stakeholders to capture solution requirements and resolve technical/busin...