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Salesforce Support Engineer

Company

Digitrix Software LLP

Location

Chennai, Tamil Nadu

Posted

June 09, 2026

Position Overview

Hiring: Salesforce Application Support Engineer (L2 Support) Location: Remote Experience: 4 Years We are looking for a Salesforce Application Support Engineer to join our team and provide L2 support for global CRM users. The ideal candidate will have hands-on Salesforce Administration experience, strong troubleshooting skills, and the ability to manage and support business-critical applications. Key Responsibilities: β€’ Provide L2 support and advanced troubleshooting for Salesforce applications β€’ Manage users, roles, profiles, permissions, sharing rules, and security settings β€’ Create and maintain reports, dashboards, and data analysis solutions β€’ Configure Salesforce Sales Cloud and Service Cloud functionalities β€’ Support data imports, data mapping, and data quality initiatives β€’ Create and maintain Salesforce Flows and customizations β€’ Collaborate with Engineering and IT teams to resolve complex issues β€’ Monitor tickets and ensure SLA adherence β€’ Identify opportunities for process ...

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