Define end-to-end Salesforce architectures covering OmniStudio, Public Sector Solutions, and core clouds (Sales, Service, Marketing, Experience, Platform).
Translate business requirements into scalable, secure, and compliant technical designs, balancing configuration and custom development.
Serve as the technical authority during solution design workshops, providing recommendations on OmniStudio patterns, API strategy, data models, and integration approaches.
Guide development teams on OmniStudio components (OmniScripts, FlexCards, Integration Procedures, DataRaptors, Decision Tables) and Apex, ensuring alignment to best practices.
Oversee governance and standards, including performance optimisation, data strategy, security, and DevOps (GitLab pipelines, DX, metadata deployment).
Conduct design reviews, code reviews, and ensure technical deliverables meet quality and compliance standards for public sect...
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