Staff Leadership: Recruit, train, and mentor stylists, estheticians, and front-desk staff. Set schedules and handle any internal conflicts or performance evaluations.

Customer Experience: Drive client retention by ensuring a welcoming environment, handling feedback, and resolving client complaints quickly.

Financial Oversight: Track sales, monitor key performance indicators and manage budgets and payroll.

Operations & Inventory: Monitor supply levels, order beauty and retail products, and negotiate with vendors.

Compliance: Ensure the salon adheres strictly to state/local hygiene and safety regulations.

Marketing: Promote salon services, launch loyalty programs, and manage social media to attract new customers.