Job Title: Front Desk Executive / Receptionist (Full-Time)

Location: The Clementi Mall (Directly connected to Clementi MRT)

Koiskin is actively seeking a highly organized and digitally fluent Front Desk Executive to anchor our daily salon operations at Clementi Mall. This role bridges physical front-of-house management with online customer engagement, ensuring a seamless and premium experience for every client from their first digital inquiry to their in-store visit.

Key Responsibilities

1. Omnichannel Customer Engagement

Act as the primary digital touchpoint by promptly managing and responding to customer inquiries across multiple platforms: WhatsApp, WeChat, Facebook.

Convert online interactions into confirmed bookings through timely and professional communication.

2. System & Appointment Administration

Operate BeauteSoft or WESS systems to manage daily appointment schedules, customer check-ins, and bill...