Position Title

SAP CEA iXp Intern – SAP Customer Engagement Advisory Excellence

Location

SAP Labs Latin America – São Leopoldo, Brazil (hybrid)

Expected Start Date

2026 – 2028

What You’ll Build

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. It is more than an internship – it is the foundation for a career built on connection, creativity, and impact.

Key Tasks

• Monitor different entry channels, considering urgency and priority, and distribute the workload among the dispatchers, ensuring balance and accomplishment; check the requests, following specific process guidelines and evaluating relevant information, and dispatch them to the appropriate processors.
• Manage service requests, engaging with SAP customers, partners and service delivery colleagues; verify b...