SAP Concur - Configuration Solutions Manager

Position Overview

The Configuration Solutions Manager is responsible for leading the Configuration Solutions team within the SMB Service Delivery organization, focusing on the deployment, optimization, and ongoing support of SAP Concur Travel and Expense modules. This role serves as the strategic driver for operational excellence, ensuring high quality client delivery, effective team performance, and continuous process improvement. The manager fosters a collaborative and inclusive environment, empowering team members to exceed client expectations and achieve organizational goals.

Key Responsibilities

• Team Leadership & Management: Lead, mentor, and develop a team of Configuration Solutions Coaches and Specialists, promoting engagement, accountability, and professional growth.
• Technical Oversight: Supervise and guide configuration and implementation activities for SAP Concur Travel an...