<p>We're looking for a senior SAP S/4HANA IS-U FICA Subject Matter Expert to lead collections and dunning process design and advisory work within a utilities transformation program. The ideal candidate brings deep functional expertise, strong workshop facilitation skills, and proven experience defining target operating models in S/4HANA utility environments.</p> <p><b>What you'll do</b></p> <ul> <li>Serve as the primary SME for S/4 IS-U FICA collections and dunning processes</li> <li>Lead workshops with advisory teams and business stakeholders to gather, analyze, and document business requirements</li> <li>Define the target operating model for S/4HANA collections processes using best practices and out-of-the-box functionality</li> <li>Design end-to-end collections, receivables, and revenue recovery processes aligned with utility and S/4HANA industry standards</li> <li>Provide strat...