Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.


Job Description

In this role, your day-to-day activities will include:

Monitoring ServiceNow incident queues for your assigned functional areas

Performing initial evaluation and triage of support tickets

Communicating directly with impacted users to understand reported issues

Analyzing issues and determining the appropriate path to resolution

Performing SAP configuration changes as needed to resolve break/fix i...