What is Citizen Event Analytics? 
Citizen Event Analytics (CEA) is a cross-benefit, cross-channel event history compiled from citizens' interaction, (telephony, face to face and digital), claim processing and support events. 
CEA uses a pipeline that: 

Extracts event data from different sources
Transforms the data into a usable and trusted resource
Loads that data into the data asset that is accessible to Data users through the Uplifted Analytical Service (UAS). 
Support DWP in the maintenance of the longitudinal event history data asset and associated data pipelines that forms Citizen Event Analytics. As directed by DWP, activities may include: 
 
The resources will be expected to support: 

plan and lead development on sets of related stories 
have an understanding of the whole CEA system and take responsibility for teaching this to others(specific technical skills listed below in the ‘Technical skill requirements’ section 
work with other user...