Citizen Event Analytics (CEA) is a cross‑benefit, cross‑channel event history compiled from citizens' interaction (telephony, face‑to‑face and digital), claim processing and support events.

CEA uses a pipeline that extracts, transforms, and loads event data from different sources into the Uplifted Analytical Service (UAS) data asset.

Responsibilities

• Plan and lead development on sets of related stories.
• Understand the overall CEA system and teach it to others.
• Collaborate with other users, Product Owner and Business Analyst to understand what needs to be built.
• Coach and mentor more junior colleagues.
• Operate ingest and publishing production pipelines/services, improve system robustness, resilience and stability.
• Support DWP in the maintenance of the longitudinal event history data asset and associated data pipelines.

Key Skills Required

• Understanding of data processi...