Join us as SC Customer Solutions & Process Optimization Analyst and grow within a dynamic global team!

**Position summary**
We are currently hiring a Supply Chain/Logistics-oriented professional with strong analytical and IT skills. The position is on the edge of Supply Chain operations and the role is responsible to effectively facilitate the Perfect Order Cycle, manage exceptions, claims and requests, in order to provide top-class service to our customers.

**Position snapshot**
Nestlé Head Office, Athens, Greece
Reporting to: Customer Solutions Analyst Manager
Contract: Permanent position

**A day in the life…**

+ Ensure the smooth execution of order-to-cash daily process by:
+ Resolving issues across end-to-end process enabling the timely execution of all orders
+ Handling of customer claims, requests, and returns/refusals in a timely manner
+ Preparing KPIs for meetings and do ad-hoc analysis of data when necessary
+ Contri...