Contentful in London is hiring a Manager of Customer Success, Scale EMEA (f/m/d) to build and lead a high-performing team. You will own the EMEA forecast, design scalable engagement strategies, and coach Renewal Managers and CSMs across renewals and expansions.

This quota‑carrying role emphasizes hands‑on support, risk mitigation, and close collaboration with Account Executives to align territory plans. You will recruit, mentor, and develop talent while driving commercial outcomes at scale.