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Scheduling and Patient Services Lead

Company

Albany Medical Center

Location

Albany, NY

Posted

July 08, 2026

Position Overview

Department/Unit:
HBD - Neurology


Work Shift:
Day (United States of America)


Salary Range:
$49,763.00 - $69,668.00


β€’ Work alongside the Practice Coordinator / Manager to facilitate coordination of daily check in, scheduling, check out and back-end duties.
β€’ Support staff and assist all patients that report to the front check in desk.
β€’ Coordinate patients' referrals and prior authorization for additional diagnostic testing or procedures.
β€’ Schedule surgical procedures.
β€’ Greet patients in a prompt, courteous and professional manner.
β€’ Interact with a diverse patient population.
β€’ Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
β€’ Update insurance information, attending appointment, collect patient co-pays and other duties as assigned at the time of patient check in for scheduled appointments.
β€’ Be knowledgeable with state and government agencies...

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