Our Client

One of the leading companies in their fields across Australia and New Zealand. Our client is looking for an experienced and professional corporate administrator/customer service officer located in Essendon Fields.

There are 2 positions available, working 8:30am - 5pm

About the role:

This is a busy and dynamic role that involves being the first point of contact for all customer enquiries.

Some key duties and responsibilities will include:

• Receiving inbound calls and directing to correct departments
• Ensure appropriate resource coverage is allocated
• Providing exceptional customer service to clients
• Maintaining relationships with internal and external stakeholders
• Handling enquiries
• Dispute resolution

Key Requirements:

• Ability to thrive in a fast-paced environment
• Excellent computer skills
• Ability to multitask