Position Overview
Purpose:
The Home Health Scheduling Coordinator is an on-site position, coordinating the clerical and scheduling functions for the multidisciplinary team under the direction of the Clinical Manager. Schedulers have a key role in getting patients the care they need.
Responsibilities:
+ Attend compliance training and adhere to the organization's standards of conduct, policies, and procedures.
+ Focus on customer service and continually strive to perform the duties of their job in a manner that results in optimal patient satisfaction.
+ Identify, develop, and participate in process improvement opportunities within the home health agency that will enhance the quality of the services provided.
+ Perform duties and job responsibilities in a fashion that coincides with the service management philosophy of UPMC toward patients, visitors, staff, peers, physicians, and other departments within the organization.
+ Completes payroll duties as assigned
+ Calls al...