Position Overview
Be a vital part of ScotiaMcLeod as a Branch Systems Administrator located in North York, Ontario. This role is focused on optimizing branch technology and supporting staff through effective IT solutions.
As the Systems Administrator, you will take a hands-on approach to address technical issues, ensuring all technology remains functional and efficient. Your role will also include acting as a liaison with both the Helpdesk and the Branch Training teams, facilitating basic application training, and escalating any difficult problems as necessary.
Key Responsibilities:
β’ Provide hands-on support for branch technology issues
β’ Ensure smooth communication with Helpdesk teams
β’ Maximize efficiency of technology in the branch
β’ Deliver fundamental training on system applications
β’ Escalate issues to internal and external providers
Requirements:
β’ Experience in IT support for end-users
β’ Excellent communication ski...