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Sea Logistics Customer Care Manager

Company

Kuehne+Nagel

Location

Tokyo, Japan

Posted

July 20, 2026

Position Overview

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be part of our Sea Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.

**How you create impact**

You will be leading, directing + optimizing your customer care team (CCL) to continuously provide customer excellence + sustainable growth across your scope of responsibility. Utilizing your strong forwarding + market knowledge, you will drive service improvement activities, to ensure customer satisfaction with our products, services + features.

**What we ...

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