**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You will be part of our Operational Key Account Team and drive Operational Excellence + Process Improvements to maximize satisfaction of our Key Customers.

**How you create impact**

Your main goal is to manage Customer expectations and to fulfill our Customer Promise.
• To establish + maintain customer relationships; engage in regular contact to facilitate better understanding of customer needs, establish trust and serve as escalation contact.
• To clarify, negotiate if needed, and formalize operational r...