NTT DATA seeks a Deskside Technical Support professional in Sechelt, British Columbia. Deliver vital on-site and remote IT services while resolving diverse technical issues.
As a Deskside Technician for NTT DATA, you will tackle daily desktop and software support tasks. This role includes resolving issues transferred from the Service Desk and performing hardware installations. You will also support users with ongoing system inquiries, ensuring a seamless operational experience.
Key Responsibilities:
• Address and resolve service requests efficiently
• Diagnose and fix on-site technical problems
• Install various computer software and hardware
• Provide user training on systems and applications
• Report relevant technical issues to management
Requirements:
• 1-2 years of desktop support experience required
• Familiarity with Active Directory and printer support
• Driver’s license and reliable personal transport
• Must regularly lift equipment weighing...